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CLEAR VOICE

Feature rich, cloud-based UC solution benefitting from market-leading analytics and multiple vendor handset options

[ Key Features of Clear Voice ]

Clear Voice is our own carrier-grade Unified Communications service that enables your customers to communicate, collaborate and stay productive, using any device from anywhere. As it’s not built on a Broadsoft platform, it gives you a leading-edge and the freedom of choice beyond Cisco too.

PRODUCTIVITY & ANALYTICS

Best of breed analytics offering real time review or reporting of varying interactions in a single place.

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VISIBILITY THROUGH A SINGLE DASHBOARD

Easy-to-use portal for provisioning, monitoring and reporting.

TRUE MOBILE PBX FUNCTIONALITY

Full PBX capability through a softphone client.

COST-EFFECTIVE CALLING

With less hardware and no line rental, your customers save money.

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COMPLIANT

Fully compliant with MiFID II and PCI.

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INHERENTLY RESILIENT

Built-in dual redundancy provides guaranteed Quality of Service.

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BESPOKE CALL ROUTING

Customers control call routing to ensure that calls always get answered.

[ Clear Voice ]

More than ever, clear communication is essential for businesses to succeed, especially with such focus on remote working. Teams now expect to collaborate in far more ways with instant messaging, video calling and conferencing all expected routes for communication.

Our Cloud-based, Clear Voice platform means you can future-proof your customers and put all these modern methods of communication at their fingertips, wherever their staff may be.

[ Benefits of Clear Voice ]

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Rapid set-up with true plug and play functionality

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Permanently store all calls and SMS for future analysis, better customer service and statutory compliance

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Easy-to-use portal makes provisioning super-simple

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Rich analytics and insights makes monitoring productivity simple

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Deep integration with popular SaaS services like Office 365 and Salesforce.com

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Calling bundles for local, national and mobile inclusive calls

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Unlimited IVRs, Hunt groups and Wallboards for Contact Centres

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Fully MiFID and PCI compliant for robust data security

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[ The Vaioni Network ]

UK Connectivity Map

A business' network is the backbone of its IT infrastructure. Availability, resiliency and cybersecurity are all critical to keep your customers online and support their increasing demands. The transition to hosted platforms is a seismic shift in how businesses operate, and the implications of downtime are greater than ever before. Therefore, it's essential to get it right first time and the Vaioni Network delivers against all these key factors, sitting at the core of every product and service we deliver.

Our Core Network

Our core network proves our qualities as a leading network operator. Built using carrier-grade infrastructure in datacentres across London and Manchester, we’re constantly innovating to match the needs of the always-connected workforce. All our customer traffic uses this network and we're proud to boast near 100% uptime since 2015!

The Vaioni Ethernet Network (VEN)

VEN connects over 100 cities and towns, bringing competitive and feature-rich connectivity up to 10Gb to over 350,000 UK postcodes. Annual investments and a culture of constant innovation ensures we increase our reach and evolve our services, enabling you to deliver services to even more businesses and ensure happier customers.

Our Aggregated Network

While we enjoy strategic partnerships with the UK's leading Ethernet providers, (including BT Wholesale, TalkTalk Business, Virgin Media Business and Vodafone) we’re not wedded to any single provider. We've connected their networks with our own to ensure your customers have access to the broadest footprint, the widest choice of speeds and most customisable technologies, at the best possible price.

Put simply, wherever your customers are, we can connect them.

 

 

[ Vaioni Wholesale Voice Services ]

Calling is still the most personable way to stay in touch. Ensure your customers can maximise their productivity and remain contactable from wherever their staff are based with an always-on calling solution that can also save your customers money.

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VOICE

Whether Hosted Voice or Unified Communications, IP-based voice services improve productivity.

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CLEAR SIP

Business class SIP trunk service for those with existing PBX hardware.

[ We are a Trusted, Award-Winning Supplier ]

We empower your customers with high-speed, mission-critical access that enables them to operate with complete digital freedom. Our dedication has been rewarded with some of the most prestigious awards and trusted accreditations in the industry.

CNA 2017 Winner Logo
Comms Business Awards 2019 Winner Logo
Northern Tech 2020
Northern Tech 2019 Finalist Logo
Asian Business Leaders Award Logo
Asian Business Leaders Award Logo