Helping you and your customers maximise Digital Transformation opportunities

Oct 21, 2019 | News

Whether it’s a move to a SaaS applications to improve operational efficiencies, creating business and contact centres that make the most of the work-from-home culture or a transition from traditional retail to e-commerce, more and more of your business customers are investing in digital transformation. And at Vaioni Wholesale, we’ve been investing to enable you to leverage these opportunities and drive growth within your own business.

A cutting-edge network for performance and reliability

The last year has seen Vaioni Wholesale invest over £1m into our network to ensure that it is amongst the fastest and most secure networks in the country, leveraging software-defined networking technology to guarantee data delivery for a superior customer experience. The Vaioni Ethernet Network (V.E.N.) currently connects over 250,000 postcodes throughout 100 UK cities and towns, providing superfast speeds between 100Mbps and 10Gbps – numbers that are set to increase over the coming year as we invest further in our network rollout. While we increase our network reach, we’ll continue to maintain 100% core network uptime – something that we’ve achieved for the last four years – to ensure that your customers continue to have a connectivity service that just works.

Unified communications that stands out from the crowd

Our investment into the future of our business – and yours – can also be seen through our ever-expanding product set. Our newly launched hosted voice product brings together the best of Unified Communications (combining hosted voice with mobile PBX), Software-as-a-Service and deep analytics through one pane of glass to power businesses of all sizes.

Support, service and satisfaction

In times of digital transformation, a people-first approach is even more important. We pride ourselves on putting our people at the heart of your business. As a partner of Vaioni Wholesale, not only will you benefit from your own Account Manager to ensure that you’re getting the very best out of your partnership with us, you’ll also get a Prince2 qualified service delivery manager to ensure that every order you and your customers place with us is delivered in a timely, hassle-free, manner. Our accreditation programme also offers a multitude of additional benefits, including bespoke project management, marketing support and strategic peering to maximise our relationship. For that added peace of mind, our SLA is the best in the industry – we’ll give you one day’s credit for every hour of downtime. What’s more, we round up to the nearest hour, so even if your customer only experiences one minute of downtime, we’ll still credit for the full hour.

Find out more

To find out more about how Vaioni Wholesale can help your business to grow and maximise the opportunities out there, call 0161 672 9900. If you’re attending Comms Vision 2019, book a meeting with our MD Sachin Vaish, or Sales & Marketing Director Mark Curtis-Wood.

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