NEWS AND VIEWS

Our news and thought provoking commentary from our experts.

[ News and Views ]

Keep up to date with all our latest news articles.

How we adapted to the COVID-19 crisis

How we adapted to the COVID-19 crisis

How surreal the last 2 months have been! I’m sure I’m not the first to say it, but I don’t think anyone realised the extent to which COVID-19 would transform the way we all interact so significantly when the first wave in the Far East hit the news. In that same sense...

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COVID-19 update – ensuring continued operations

COVID-19 update – ensuring continued operations

These are unprecedented times and I hope that you, your colleagues and families remain well. As the situation develops at pace, I wanted to let you know about some of the business continuity measures that we have taken to secure the continued operation of your service(s) and the health and safety of our colleagues and you, our customer. Our teams will be working remotely From today, our teams will be working from home. Under our business continuity plans a culture…

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Statement regarding COVID-19

Statement regarding COVID-19

Vaioni Group Limited takes any risk to the health of its employees and customers very seriously. We are monitoring the current outbreak of Coronavirus (COVID-19) and will be regularly reviewing any potential impact to our customers. The leadership team is currently reviewing various strategies to minimise any risks to our people, operations and office locations. As part of our ongoing Business Continuity policy we already have various measures in place including a robust…

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Vaioni Wholesale targets headcount growth

Vaioni Wholesale targets headcount growth

This recruitment drive comes on the heels of the ?5.5m fundraise with Panoramic Growth Equity and aims to support the impressive and ambitious growth plans that will see Vaioni become one of the most innovative independent Network Operators in the UK. The new roles, based at our MediaCityUK HQ, will sit in Product Management, Software Development, Sales, Service Delivery, Engineering and Technical Support. ?This recruitment plan is core to our growth strategy…

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Changes to Clear Voice terms and conditions, effective 1st Feb 2020

Changes to Clear Voice terms and conditions, effective 1st Feb 2020

Following the re-launch of our unified communications service ?Clear Voice? with its advanced features and functionality, we?ve updated the applicable terms and conditions. These new terms and conditions come into effect on the 1st February 2020. Until this time, the existing terms and conditions remain in place. Changes made to terms are in line with, and you are supported by, our General Terms and Conditions. If you have any questions regarding these changes please…

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Christmas Network Freeze & Opening Hours

Christmas Network Freeze & Opening Hours

As the holiday season approaches, so has the time for us to confirm our operating and support hours over Christmas and the New Year. We?ve seen increased year-on-year demand for greater operational support throughout the festive period, so this year we are remaining open between Christmas and New Year. Christmas Freeze – Like other network providers, there will be a network change freeze which will take place between Monday 16th December 2019 from 9:00am…

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Remembrance Day 2019

Remembrance Day 2019

On this day of #remembrance, we will be observing the 2 minutes? silence at 11am. Please be patient with our colleagues if you are on a call with us at this time.

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